Refund Policy

Thank you for choosing NEOM IPTV. We strive to provide the best possible service to all of our customers. We understand that sometimes you may need to request a refund, and we want to make that process as easy and transparent as possible. Please take a few moments to read this policy carefully, and if you have any questions or concerns, please don’t hesitate to contact us.

Once the subscription is activated and received, we cannot refund the money for any reason mentioned.

In Fact, at Neomiptv we are only responsible for activating the subscription for the agreed on period.

Howeover, We will send you a a screenshot taking from our panel to your email.

Certainly, this is a proof that your subscription is activated for the same period period you purchased.

We activate and send the IPTV Subscriptions within 24 hours after placing the order.

Kindly make sure of Providing us with your device type on which you are going to use your IPTV Subscription.

In case of not receiving the device information in the order notes, we will activate and send m3u list.

Surely, we will not be able to change the m3u list to any other format moving forward.

Nevertheless, here on Neomiptv we don’t have any control over the content provided or any of its related issues due to the nature of IPTV